Credit Unions and CUSOs

Insights on proactive growth programs and strategic mergers and acquisitions for credit unions and CUSOs.

As the world adjusts to the new normal, some organizations are struggling to adapt whereas others are thriving. Credit unions are no different. COVID-19 has caused disruption to the normal credit union operations and has economically impacted many members and employees. Credit unions are weathering this pandemic by caring for the needs of their members and by embracing digital banking and additional lending […]

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Join our webinar to hear how Strategic CUSO Partnerships can be a key to Credit Union post-pandemic planning. Date: August 6, 2020Time: 2:00 PM EDTCost: ComplimentaryRegister: https://register.gotowebinar.com/register/2166681528845973776 The webinar will include: CUSOs addressing the challenges of credit union growth in a competitive and uncertain market Creative ways credit unions are pursuing growth through partnerships/collaborations Live lessons & tips […]

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Capstone Strategic announced today that RenoFi, a pioneer in renovation lending solutions, has partnered with Ardent Credit Union for a new program that grows both membership and quality loans.   June 30, 2020 (Tysons Corner, VA) – Capstone Strategic, Inc. (Capstone) announced today that RenoFi, an innovative financial technology company powering next-generation renovation loans, has partnered with Ardent Credit Union, one of the largest credit unions […]

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There have been many changes in the credit union world thanks to COVID-19. Branches are closing, members are losing jobs, and ensuring the safety of your team has become a top priority. Business continuity plans have been pushed aside. Even credit unions that have plans in place for natural disasters are finding themselves in unknown […]

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Strategic partnerships can help credit unions attract and retain members — Millennials and Gen Z groups in particular. And, in our current situation with COVID-19, these partners are probably more important then ever. John Dearing, Managing Director & Partner at Capstone, discusses this important topic with Mike Lawson of CUbroadcast. In this episode, John and […]

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Technology is driving the financial services industry. This includes credit unions. The emergence of fintechs and other non-traditional financial services companies are helping to push this momentum. Consumers can now handle all their financial matters online. Square, PayPal, Ally and even Amazon are offering consumers and business owners alternative deposit and lending options. Credit unions must compete not only with the […]

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“Generation Z” is the generation following Millennials. Pew Research has defined Gen Z as anyone who was born after 1996. They grew up with technology, supposedly tend to maintain shorter attention spans and are very different from Millennials. Gen Z has already started to enter the workforce and there is no denying the fact that […]

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Recession fears have grown in recent months. New CU performance data does hint that a slowdown is occurring. As of June 2019, CUNA estimates 5,529 credit unions were in operation, 21 fewer than May and 179 fewer than June 2018. During the first half of 2019, approximately 74 credit unions ceased to exist because of […]

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Millennials are the largest living generation in the United States. Based on current projections, millennials are expected to overtake Baby Boomers in population as their numbers swell to 73 million in 2019. Research has shown that millennials care deeply about their local communities. We all know that credit unions are community-focused and provide excellent member service while […]

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It’s not uncommon for credit unions to work with non-traditional industries and financially-vulnerable populations. In fact, offering financial services to unbanked people such as recent immigrants and other disadvantaged groups dates back to the credit unions’ beginnings. The first credit unions were formed in Germany in the 19th century and were based on principals of self-help, equality, social responsibility […]

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Big data is exactly what it sounds like – a vast amount of structured and unstructured information, collected from an increasingly diverse set of digital and traditional sources. For credit unions, every interaction with members, every loan processed, fee collected, call center, or branch interaction is an opportunity to collect data which when aggregated, becomes […]

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If you’re like many entrepreneurs, thinking up new ideas and comes naturally, but persuading someone to invest in your business may be a bit more challenging. Join this webinar with Vasilios Rousso, Managing Director of the DCU Fintech Innovation Center, and John Dearing, Managing Director of Capstone to learn how to secure funding and find […]

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Four tips for investing in credit union service organizations as a solid way to build your bottom line without increasing fees. Credit unions are relying more on non-interest income to grow. Over the past 10 years, non-interest income as a percentage of gross income has risen from 19% in 2008 to 27% in 2018, according […]

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Data analytics, artificial intelligence, member experience – these were a few of the exciting ideas discussed at the NACUSO Network Conference this year. Edelweiss Harrison, Vice President at Capstone, had the opportunity to exchange ideas with innovative credit union and CUSO leaders at the conference this year in San Diego on April 14-17, 2019. She […]

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Capstone’s Managing Director, John Dearing, had the opportunity to attend the PSCU Member Forum in Austin, Texas. During this event PSCU’s CEO Chuck Fagan spoke about the CUSO’s values, growth trajectory and strategic plans to “deliver unparalleled member experience.” He also highlighted the acquisition of CU Recovery, which Capstone guided PSCU on in 2018, and […]

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Credit unions are increasingly interested in using fintechs to expand product offerings and provide enhanced member experience. Join our webinar to hear how fintechs can help your credit union grow membership and assets. The webinar will include:  Why credit unions pursue fintech partnerships What it takes for credit unions to make this type of investment/decision […]

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Credit unions continue adding members at a record pace. Membership grew by a record-high 4.5% as of end-2018 (up from 4.1% in 2017)], fueled by strong U.S. economic performance, an optimistic outlook on the U.S. economy, low unemployment rates, and high levels of consumption. With 116.2 million members across all 5,375 federally-insured credit unions in […]

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We all know growth is vital to the success of credit unions, but achieving growth in today’s environment can be challenging. This week Capstone’s John Dearing has been discussing new ideas with forward-thinking credit union leaders at the National Association of Federally-Insured Credit Union’s (NAFCU) Strategic Growth Conference in Greenville, South Carolina. Today, March 21, […]

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Are you a startup looking to launch your idea? Securing funding and the right partner is a critical component to succeeding as a startup, but it can be challenging to convince someone to invest in your idea. One important way startups can have a greater chance at success is by understanding what factors strategic investors […]

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2018 was a banner year for credit unions…but will a recession follow soon? Credit unions recorded a stellar performance in the first nine months of 2018, adding more than 4.2 million new members, the fastest pace in credit union history. Rising demand for loans driven by the low unemployment rate and strong economic growth underline […]

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