Data analytics, artificial intelligence, member experience – these were a few of the exciting ideas discussed at the NACUSO Network Conference this year. Edelweiss Harrison, Vice President at Capstone, had the opportunity to exchange ideas with innovative credit union and CUSO leaders at the conference this year in San Diego on April 14-17, 2019.
She especially enjoyed listening to the breakout session with Dr. Betty Moon speak on Artificial Intelligence in the insurance industry and the opportunities for credit unions and CUSOs to build on their strengths of strong member relationships.
Edelweiss also sat down to chat with Mike Lawson of CUbroadcast to speak on disruptive innovation and how this applies to credit unions and CUSOs. Watch the video now.