There have been many changes in the credit union world thanks to COVID-19. Branches are closing, members are losing jobs, and ensuring the safety of your team has become a top priority. Business continuity plans have been pushed aside. Even credit unions that have plans in place for natural disasters are finding themselves in unknown […]

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Strategic partnerships can help credit unions attract and retain members — Millennials and Gen Z groups in particular. And, in our current situation with COVID-19, these partners are probably more important then ever. John Dearing, Managing Director & Partner at Capstone, discusses this important topic with Mike Lawson of CUbroadcast. In this episode, John and […]

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Technology is driving the financial services industry. This includes credit unions. The emergence of fintechs and other non-traditional financial services companies are helping to push this momentum. Consumers can now handle all their financial matters online. Square, PayPal, Ally and even Amazon are offering consumers and business owners alternative deposit and lending options. Credit unions must compete not only with the […]

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“Generation Z” is the generation following Millennials. Pew Research has defined Gen Z as anyone who was born after 1996. They grew up with technology, supposedly tend to maintain shorter attention spans and are very different from Millennials. Gen Z has already started to enter the workforce and there is no denying the fact that […]

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